General information
What Information We Collect
On different sections of our website, you can ask for additional information, get in touch with us, or seek assistance. The information we typically collect on these pages pertains to your name and contact details. We may also ask for information about your interests, demographics, and preferred means of contact to improve our services and personalise our communications with you. When you make a purchase on our website, we’ll need your billing and delivery information, such as your address, suburb, and postcode, to deliver your order.
Rest assured that we will never ask for or collect any information that could reveal your political, religious, or philosophical beliefs or affiliations, health and sexuality, racial or ethnic origin, or criminal convictions.
Security
How We Use This Information
At Grace Beauty, our goal is to provide you with unparalleled service. To achieve this, we collect information to better understand and meet your needs. If you ever have questions or need assistance, we are always here to help. The information we gather serves various purposes, including responding to your inquiries submitted through our “Contact Us” email form, processing payments for your purchases on our website, delivering the items you have ordered and paid for, and sending confirmations and updates about your purchases and any returns. Additionally, we notify you if you win any competitions and send you information about Grace Beauty products, promotions, and news, provided you have opted to join our mailing list. We are committed to ensuring that your experience with us is both enjoyable and secure.
Whom we share it with
At Grace Beauty, we take the privacy of your personal information very seriously. We do not sell, distribute, rent, or share your information with third parties unless required by law. The only exception occurs when we collaborate with a related business entity or a contracted party. These parties are legally bound to keep the information confidential and adhere to the National Privacy Principles as outlined in the Privacy Act 1988 (Cth). This commitment ensures that your personal information is protected under all circumstances.
Your choice
We want to assure you that providing your personal information to us is completely optional and we will always make it clear to you when it is optional. By providing us with your personal information, you are giving your consent to our storage, use, and disclosure of it, as outlined in our Privacy Policy. We may occasionally have competitions or offer extra benefits that require you to provide your personal details, but this is completely optional. If you choose not to provide your personal information, we may not be able to contact you or offer you access to these additional benefits. However, if you ever decide you no longer wish to receive communications from us, you may opt-out at any time by emailing us.
Contacting us
If you have any concerns or questions regarding our Privacy Policy, please don’t hesitate to contact us.
